Terms And Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
IT IS IMPORTANT THAT YOU READ THESE TERMS AND CONDITIONS BEFORE USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES THROUGH THIS SITE. Carol Joy of Travel, LLC dba Let's Go Travel, 6010 Woodberry Farm Road, Orange, Va 22960, USA, provides access to and use of this site, Let's Go Travel. Me ("Site"), to you, the customer, subject to your acceptance without modification of these Terms and Conditions, the additional terms and conditions set forth within the pages of this Site, and the Privacy Policy on the Site (aggregately, the "Terms"). Your access and use of this Site constitutes your acceptance of the Terms and your agreement to observe the Terms.
The use of this website is subject to the following terms of use:
General Information
Hotel
Flights
Cruises
Payment
Refunds and No Shows
TRAVEL SPECIFICATIONS Special Travel Requirements
The Suppliers of Travel Inventory do not necessarily have the appropriate special services and equipment to accommodate persons with disabilities or special needs. Please advice Operator of any special requests at the time of reservation and Operator will forward the request to the appropriate Supplier. Operator can not guarantee that such requests can be fulfilled by Supplier.
International Travel
Passports, identification documents, visas, visa waivers, and/or related travel document requirements vary by country of origin and destination (including transit points). It is your responsibility to obtain (for all travelers, including children and infants) all required travel documents, at your own expense, prior to making a reservation. We highly recommend that you obtain current information regarding entry requirements and security before making a reservation. Operator will not refund monies paid due to your failure to obtain the proper travel documents, including but not limited to passports and visas with proper expiration dates. The name(s) on the above travel documents must match the name(s) on the reservations. For travel to the USA by non-US citizens, including transit, Operator recommends that you review the requirements of the US Department of Homeland Security Visa Waiver Program.
Security Matters
Operator strongly advises that you review all travel restrictions, warnings, and advisories available to you through the appropriate government agency and through The Foreign & Commonwealth Office’s (FCO) Travel Advice Notices. Operator does not guarantee or warrant that travel to the destinations available on the Site is advisable and/or within acceptable risk guidelines as outlined by the appropriate authorities. It is your responsibility to determine whether vaccinations or other health restrictions/precautions are necessary for travel.
IT IS IMPORTANT THAT YOU READ THESE TERMS AND CONDITIONS BEFORE USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES THROUGH THIS SITE. Carol Joy of Travel, LLC dba Let's Go Travel, 6010 Woodberry Farm Road, Orange, Va 22960, USA, provides access to and use of this site, Let's Go Travel. Me ("Site"), to you, the customer, subject to your acceptance without modification of these Terms and Conditions, the additional terms and conditions set forth within the pages of this Site, and the Privacy Policy on the Site (aggregately, the "Terms"). Your access and use of this Site constitutes your acceptance of the Terms and your agreement to observe the Terms.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
General Information
- The Travel Inventory and related services available on this site are provided by independent contractors (“suppliers”) that are not agents or employees of Let’s Go Travel. Let’s Go Travel does not assume liability for any acts, errors, omissions, representations, warranties, breaches, or negligence of any such suppliers, or for any personal injuries, Death, property damage or loss, inconvenience, loss of enjoyment, mental distress or other similar matter, delayed departure, missed connection, substitutions of service or accommodations, terminations of service or changes in fares or rates, and/or cancellations of double bookings by the supplier.
- All travel documents are issued subject to the Terms and Conditions specified by suppliers.
- All content on the Site is subject to amendment without notice. All content is published in good faith but we do not check the accuracy of all information provided by Suppliers. Operators correct errors and omissions upon learning of the same. Let's Go Travel reserves the right to cancel a reservation, without liability or penalty to you, if an error or omission leads to a material and unreasonable outcome (i.e. a five star hotel sold for $2).
- You must confirm the Supplier’s ability to meet special needs requests such as wheelchair accessible rooms directly with the Supplier. You should confirm this information immediately after confirmation of a reservation by supplier.
- Let's Go Travel does not provide or service requests for frequent travel points, air upgrades, and other private incentives.
- The Site provides an invitation to you to make an offer to purchase travel inventory. Operator is free to accept or reject your offer to purchase. Operator’s acceptance or rejection of your offer occurs when notice of the same leaves Operator’s email service. Upon acceptance of your offer, Operator will charge the entire payment owed, including applicable taxes and service fees when applicable, to the credit card that you provided to Operator.
- Reservations depend on availability of travel products and are subject to confirmation upon payment.
- You must ensure that the information that you provide to Operator when making a reservation is accurate. You must inform Operator of any relevant changes to your contact information and/or other relevant changes to the information that you provided to Operator at the time of the reservation. • The information provided on the Site relating to mapping and distances is provided for informational purposes only and is not a guarantee or warranty of any kind by Operator
- The Site provides an invitation to you to make an offer to purchase travel inventory. Upon acceptance of your offer, Operator will charge the entire payment owed, including applicable taxes and service fees when applicable, to the credit card that you provided to Operator.
- Reservations depend on availability of travel products and are subject to confirmation upon payment.
- You must ensure that the information that you provide to Operator when making a reservation is accurate.
- You must inform Operator of any relevant changes to your contact information and/or other relevant changes to the information that you provided to Operator at the time of the reservation.
- The information provided on the Site relating to mapping and distances is provided for informational purposes only and is not a guarantee or warranty of any kind by Operator.
- Rates, Hotel Fees, Cruise Fees, and Car Fees do not include any additional fees imposed by the Supplier for cribs, rollaway beds, resort fees, baggage fees, gratuities, meals and beverages, mini-bar snacks, shows, tours, tips, telephone calls, liquor, laundry, car seats, GPS devices, and other surcharges or other services and purchases of a personal and/or supplementary nature which are not otherwise specified in the quoted rates or which are excluded from the price. The Supplier will assess these additional fees, charges, and surcharges directly to you. All personal charges must be paid at the time of service, prior to departure from the hotel, or as designated by Supplier.
- A major credit card or cash deposit may be required upon check-in at the hotel, rental of a car, and embarkation on a cruise.
- Fees assessed by payers’ credit card processer, including international credit card transactions fees, will not be refunded by Operator.
Hotel
- Upon reservation request, Operator accepts your offer based on allotment of Operator's availability, charges your credit card for payment, and sends you a confirmation of your completed reservation.
- Age restrictions apply to reservation of hotel rooms. Generally, you must be at least 21 years of age to check into a hotel room. Review of the Site is required for specific age restrictions relating to each reservation.
- Rates quoted are per room per night; hotel taxes and service fees are not always disclosed at the time of reservation. These taxes and fees are additional when not stated as included. Unless specifically stated on your reservation, rates do not include meals.
- Star ratings for travel inventory are for informational purposes only and are not a guarantee or warranty of any kind by Operator. Our star ratings may consider objective criteria (for example, the presence or absence of facilities and services) and/or subjective criteria (for example, ambience and reputation). Our star rating for a hotel is not guaranteed to be equal to or consistent with the star ratings found through any other sources.
- The information provided on the Site relating to mapping and distances is provided for informational purposes only and is not a guarantee or warranty of any kind by Operator of the location of the hotel.
- Requests for specific features (i.e. non-smoking facility, bedding type) are not guaranteed by Operator or Supplier. Generally, although not guaranteed, bedding in U.S. and Canada hotels is as follows: Single consists of a room with one bed; Double consists of a room with either one large bed for two people or two single beds; and Triple/Quad consists of a room with two beds accommodating up to 3-4 people. Requests for rollaway beds and cribs may result in additional charges payable directly to the hotel.
- If you fail to check into your hotel on the day of your reservation and do not advise Operator and hotel of the same, the remaining portion of your reservation may be cancelled without further notice. Unless specified otherwise in your reservation, you may not receive a refund for all or part of your reservation.
Flights
- Operator’s inability to verify credit card details;
- Airline ticketing restrictions prohibit or limit reservation;
- Restricted areas of travel; and/or
- Your failure to complete credit card authorization when requested.
- Your offer to purchase air tickets is not accepted and confirmed until Operator sends an email, including ticket numbers, advising of the confirmation of the reservation and receipt of payment in full. Operator’s initial automated notification email, which does not contain ticket numbers, will be sent prior to the confirmation and is NOT a confirmation of the reservation even if the Site indicates availability. If you do not receive a second email with the ticket numbers within 12 hours, it is your responsibility to contact us or the Operator's flight desk immediately.
- All airline ticket purchases are non-refundable and non-transferable.
- Airline ticket purchases may, under certain circumstances, be exchanged prior to departure subject to payment of processing fees, any increases in fare, and similar surcharges which will be assessed at the time of the exchange.
- Packages and tours containing an air component shall be subject to policies regarding flights irrespective of the value of the components of the package or tour.
- Air fare prices generally do not include baggage fees imposed by the Supplier. Baggage fees are subject to each airline’s policies, and you are responsible for payment of baggage fees directly to the Supplier.
- All reservations must be made in the EXACT name of the person traveling, as it appears on Passport or legal documentation. Changes and amendments to the name of the person traveling are not permitted by the Operator or Supplier. You will be responsible for any charges issued by the Supplier due to incorrect passenger information entered by you at the time of making the reservation.
- Operator reserves the right, in its sole discretion, to reject your offer to purchase an air ticket or cancel the confirmed reservation due to the following:
- Operator may require a signed credit card authorization letter for any reservation booked. Your failure to provide Operator with a signed credit card authorization (if requested) will result in refection of your offer to purchase a ticket or cancellation of the previously confirmed reservation.
- A $25.00 non-refundable booking fee per ticket will apply for all reservations booked by telephone. Reservation requests within 4 hours or less from departure can not be booked by telephone.
- Third party credit card (credit card holder is not a passenger in the itinerary) will not be accepted without confirmation from credit card holder along with a signed credit card authorization form, giving permission to use card. A processing fee may be imposed. This charge will appear as a separate charge from the Operator on your credit card statement. This form will be emailed to the cardholder and must be returned via fax or email with the completed requirements.
- Your failure to provide Operator with the completed credit card authorization form (if requested) will result in rejection of your offer to purchase a ticket or cancellation of the previously confirmed reservation.
- Changes to and cancellations of air tickets can be made only if the Supplier and specific air ticket rules permit the same. Operator will charge a $30.00 processing fee per ticket for each change or cancellation request. This processing fee will be charged in addition to the fee assessed by the Supplier. In addition, any increase in fare will be applicable. The processing fee may appear as a separate charge from Operator on the credit card statement. All changes and cancellations must be made by phone with one of Operator's flight desk representatives. NO requests for changes or cancellations will be accepted by email or fax. All approved changes and cancellations will be confirmed by an email confirmation notice from Operator.
- All Service Fees are non-refundable and may appear as a separate charge from the Operator on your credit card statement.
- Credit Card Authorization Forms - At times for HIGH RISK transactions such as one way International tickets, foreign origination tickets, we may need a Credit Card Authorization form to be filled out by the card holder, we do NOT guarantee that the fares may be valid until we receive the credit card authorization form filled out. At times the tickets may be issued even if we have not received the form back. All issued tickets are NON REFUNDABLE.
- All rentals of vehicles through the Site are subject to the Suppliers terms and conditions which are provided to you when you pick up the vehicle.
- Requests for specific features (i.e. vehicle type) are not guaranteed by Operator or Supplier.
- A valid driver’s license and credit card is required at the time of pick up of the vehicle. The driver’s license and credit card must be in the name of the individual that reserved the vehicle for his/her use. Debit cards might not be accepted by Supplier.
- Age restrictions apply to rental of a vehicle. Unless stated otherwise, you must be 25 years of age to rent a vehicle from Suppliers.
- Rates quoted are based upon dates and times provided at the time of reservation, and rates may change depending upon actual time of pick up or drop off of the vehicle.
Cruises
- Rates quoted are per person based upon double occupancy; rates include port charges and exclude taxes unless specified otherwise.
- A valid passport (with appropriate expiration date, visa, and other requirements) is required at the time of disembarkation for each traveler.
- Age restrictions apply to reservation of cabin. Review of the Site is required for specific restrictions relating to each reservation.
Payment
- You must be 18 years of age and capable of legally entering into a binding contract to make a payment for travel inventory on the Site.
- With the exception of cruises, reservations must be paid in full by credit card at the time of reservation. The payment requirements for cruises vary per reservation and will be provided to you at the time of reservation.
- Operator restricts usage of third-party credit card. You must have sufficient credit balance on the credit card to complete the transaction.
- Operator reserves the right to automatically charge the credit card upon acceptance of your offer to purchase travel inventory. Operator reserves the right to re-invoice in the event of clerical errors.
- Operator follows generally accepted practices for processing payments using credit cards. Operator provides your credit card information to a third party, who may be located outside the United States, for processing payments. Please refer to our Privacy Policy for more detailed information regarding how we protect your personal info.
- CC Declines: At the time of processing your transaction if your credit card declines, we will make all efforts to notify you by way of an email message or phone contact. The transaction will not be processed if your credit card has declined. The FARE is NOT GUARANTEED
- CHANGES: Any changes made to the itinerary is restricted, all our tickets/hotels/cars/packages/cruises do not allow any date or name changes after the booking is completed. We advise that you purchase insurance.
Refunds and No Shows
- If you fail to check into your hotel on the day of your reservation and do not advise Operator and hotel of the same, the remaining portion of your reservation may be cancelled without further notice. Unless specified otherwise in your reservation, you may not receive a refund for all or part of your reservation.
- No refunds or exchanges will be made for any unused, complimentary components of travel inventory. No refunds will be provided for lost, destroyed or stolen documents or tickets.
- All refunds are subject to the above provisions governing cancellations and changes, including applicable fees, and are further subject to any such fees or other charges imposed by Suppliers. No refunds will be awarded if Operator is charged for the service or travel inventory.
- Acceptance of a refund constitutes a waiver by the customer of all rights and remedies under applicable law other than the amount of the refund.
TRAVEL SPECIFICATIONS Special Travel Requirements
The Suppliers of Travel Inventory do not necessarily have the appropriate special services and equipment to accommodate persons with disabilities or special needs. Please advice Operator of any special requests at the time of reservation and Operator will forward the request to the appropriate Supplier. Operator can not guarantee that such requests can be fulfilled by Supplier.
International Travel
Passports, identification documents, visas, visa waivers, and/or related travel document requirements vary by country of origin and destination (including transit points). It is your responsibility to obtain (for all travelers, including children and infants) all required travel documents, at your own expense, prior to making a reservation. We highly recommend that you obtain current information regarding entry requirements and security before making a reservation. Operator will not refund monies paid due to your failure to obtain the proper travel documents, including but not limited to passports and visas with proper expiration dates. The name(s) on the above travel documents must match the name(s) on the reservations. For travel to the USA by non-US citizens, including transit, Operator recommends that you review the requirements of the US Department of Homeland Security Visa Waiver Program.
Security Matters
Operator strongly advises that you review all travel restrictions, warnings, and advisories available to you through the appropriate government agency and through The Foreign & Commonwealth Office’s (FCO) Travel Advice Notices. Operator does not guarantee or warrant that travel to the destinations available on the Site is advisable and/or within acceptable risk guidelines as outlined by the appropriate authorities. It is your responsibility to determine whether vaccinations or other health restrictions/precautions are necessary for travel.